While your printer is compatible with version 6, it is incompatible with version 7 We don't know if it is because both versions use Windows printer drivers and do the same job.There must be some other reason why you can't print.If you detail the problem we will try to help."cemre06":osi3j2wl" said:as our designjet printer is old, it is incompatible with version 7 and we cannot print out 6.54 version was fine
"cemre06":5wp6psn8" said:since the printers are connected over the network, there was no sharing or use when version 7 was installed. There was no such problem in version 6.54, so we wanted a way to find version 6.54[/ quote] Does the printer appear ready in "Windows Devices and Printers" Can you send output from other programs such as Word to the same printer?