TBDY 2018 Analysis Settings Wizard does not work

[mertanoz]

There is an error saying window.matchmedia not found make sure you're using a polyfill and the Analysis Settings Wizard does not work. I would be glad if you could help me. I deleted and reinstalled the program but it didn't work. Thank you.

 

[YasinTezel]

Hi, Perform the following steps. If you continue to have problems, call our Istanbul office and we will try to identify the problem by connecting to your computer with remote access. - Make sure the ideCAD installation is OK, you can try uninstalling and reinstalling the program. - Make Windows updates - Update Internet Explorer to the latest version - If you are using antivirus adblocker style security software, deactivate them and try again. - If there are add-ons installed in Internet Explorer, disable the add-ons.