Program crashes while generating report

S

sefaaydinn

New Member
hello, when I want to look at the results after I finish the project, for example, when I want to look at the column reports or create a report, the software immediately closes. I can't look at my deficiencies. I see an error in some elements, but when I want to see what error is in the related element and click on that element, the program closes. Can you take a look please (note: you too If there is no shutdown, I am waiting for your correction comments for my shortcomings, good evening to all of you
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Re: software shutdown Hello --I made an account, all kinds of reports can be received. --Check the coordinates of your building, --Rx=8, you should get Ry=7, --There are too many errors in the geometry control, correct it, --R correction is made and the calculation is done, a curtain is added to prevent the relative floor drift in the X direction might be the solution. Unver ÖZCAN
 
Re: software shutdown Thank you very much, Mr. Ünver, because the program is constantly closed, I can't look at it. the fact that you don't have a problem shows that there is a problem with my lock. I think my program is shutting down when I click anywhere after the analysis.
 
I don't think the problem will be in the lock. Uninstall the program from Windows settings and reinstall it may be the solution. If you can't solve it, you can ask the Bursa office for help tomorrow. Unver ÖZCAN
 
Hello, Delete the iderpt.tmp file located in the C:\ProgramData\ideCAD10\ folder with the program and report closed. The problem can be solved when it gets a report again. If it is not resolved, you can call our Bursa technical service and have it connect to your computer with remote access. The software you can use to get remote support:
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Note: In order to see the "C: \ProgramData" folder, choose " You should check your "show hidden files" option.
 
Hi, old registered reinforced concrete report files are not opening after 10.17 update. It seems to open and closes again. No problem with scaffolding reports. Hakan, I did what you said in your message above. The problem was not fixed. Now also, when I delete iderpt.tmp file and get new report, windows doesn't recognize this file.
 
"acgyapi":3kx64f21" said:
Hi, after the 10.17 update, the old registered reinforced concrete report files do not open. It seems to open and closes again. There is no problem with the pier reports. I did what you said in your message above, Mr. Hakan. The problem is not fixed. Now also, iderpt.tmp When I delete the file, windows does not recognize this file.
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Hello, it is normal that the report files saved in the previous version cannot be opened because the report format has changed in Ver 10.17. You can open it with the attached Ver 10.14 report program. If the problem is not resolved, you can call our Bursa office tomorrow, Note: You can save archive reports in pdf format.
 
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