Hello, when I install the fingerprint on the computer I just bought, I cannot get reports and footage in the idecad program and the program closes after giving an error. I uninstall the fingerprint application I installed, uninstall and reinstall my idecad program, I still get the same error. Finally, I get rid of this error with system restore. I can't use the fingerprint app right now. I believe that this problem is caused by the conflict of fingerprint program and idecad program at some point. How should I proceed, I would be glad if you could help.