Error message

N

NYILMAZ

New Member
I am using Win7 64 bit. When my computer goes to sleep while the static program is open, I encounter the following message and I have to close the program. Dozens of successive, even continuous, endless numbers come from this message. I couldn't find the source. Your information.
 
When the computer goes into sleep mode, the driver for the hardware lock is disabled along with the windows drivers. When the dongle driver is disabled, this lock-related error message is revealing in the program...
 
"HakanŞahin":yg6fyw5v" said:
When the computer goes to sleep, the drivers also go to sleep and the driver for the dongle is disabled along with the windows drivers. When the dongle driver is disabled, this lock-related error message is revealed in the program...
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Dear Hakan, I realized that the problem is due to the reason you said. On this subject: 1. It upsets me; sometimes we face losses because we do not record when talking to someone or in simple distractions. 2. What surprises me is that I have not encountered such a problem before (using win7 32). I was wondering if the problem is general or if it happens to you or other friends too. Have a nice day.
 
..... in the analysis that I think will take an extra long time, I want to quit the analysis and deal with other works meanwhile, I encounter this problem when the analysis is finished.
 
Hello again, Nedim, we don't want to upset you, but sometimes we can surprise you :) For item 1 to occur, the sleep mode transition time must be set to a few minutes so that windows can go to sleep mode while talking. You can make this time like 30/60 minutes. It would be reasonable to exit the program when you are not at the computer for a long time. Second, yes, it can happen to anyone. For cases such as Windows 32/64 difference and leaving the project for analysis/preventing data loss, this issue can be evaluated by our R&D team as it is a technical issue. Thanks for your report, keep up the good work.
 
"HakanŞahin":1x7x1a3w" said:
Nedim hello again, We don't want to upset you, but sometimes we can surprise you :) For item 1, the sleep mode transition time must be set to a few minutes so that windows can go to sleep mode while talking. It will be reasonable to exit the program when you are not at the computer for a long time. The second one, yes, it can happen to anyone. For the cases related to Windows 32/64 and analysis, this issue can be evaluated by our R&D team as it is a technical issue. Good work..
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Thank you very much. Take it easy. I wrote it wrong, I'm correcting it: Thank you very much, take it easy :)
 
hello, this error message keeps popping up while I'm doing a project and it closes the program, I'm back to the beginning, how can we solve this situation?
 
"shamzacebi":2e2h32fe" said:
hello, this error message keeps popping up while I'm working on the project and the program is closed and I'm back to the beginning Can you test the dongle by plugging it into another usb port of the computer?
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"fuatturan":2gmfmcme" said:
SAME IS HAPPENING TO ME.
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Is this a different situation than the one you opened before? Could you attach a screenshot of the error message to the message?
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If the error message is the same as the screenshot added by NYılmaz;
"HakanŞahin":2gmfmcme" said:
Does the error message appear while working on the project? Does the dongle light stay on as soon as the error message pops up? Can you try plugging the dongle into another usb port of the computer?
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"shamzacebi":1p9s8ij1" said:
yes, it happens while I'm working on the project and the lock's light is on, I tried it on all usb ports, and it's the same again
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Call us when the error occurs, let's look at it with remote access. 0 224 220 67 17
 
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